Post Go-Live Support
Post Go-Live Support is the period of time immediately following a system Go Live where an elevated level of support is available to ensure the seamless adoption of a new system.
PeopleX offers following Post Go-Live Support services
Dedicated Support - We offer dedicated resources for our customers who are looking for regular support services. The support can be offered for a single module of SuccessFactors or all modules.
Shared Support - This support model offer services two options:
Subscription Package - This package is for customers looking for a minimum of 40 hours per month support services.
Adhoc Package - No monthly commitment for support services. Simply contact us with your support issue and pay for the time spent by our team in resolving the issue.
For more details about the different packages please contact us with your specific support needs.